Account privacy.

Inkla Studio is made by CTRLED Labs Ltd. When you create an account, WorkOS handles authentication and email verification. We store your account identifier, verified email, any early-access request date, invitations, access grants and subscription records so we can manage your Studio access. If you apply to test Inkla, we also store your name, selling experience, optional shop link, computer type, ChatGPT usage, proposed project and agreement to provide feedback. Administrators use these answers to select testers and support their testing.

What joining means

We use your email for account verification, your invitation and account support. Creating an account does not subscribe you to a marketing newsletter or start payment. A complimentary invitation does not charge automatically. You choose a paid subscription through Stripe Checkout.

Billing

Stripe Managed Payments handles checkout, receipts and transaction support through Link, and stores payment-method details. Inkla stores Stripe customer and subscription identifiers, paid access periods, subscription status and payment-event records. Card numbers are handled by Stripe.

Where it is stored

The account website and access records are hosted on Railway. WorkOS processes sign-in and invitation emails. Authorised Inkla administrators can review requests and manage invitations. Your desktop artwork and projects stay on your computer; signing up here does not upload them.

Optional usage analytics

Analytics is off until you agree. With your permission, we use PostHog’s EU Cloud to understand website visits, app screens, feature use and whether operations succeed. Website analytics uses a visitor cookie and session identifier. When you sign in, events link to your Inkla account identifier so we can understand use across the website and app. Desktop events include app version, operating system and release channel.

With separate desktop permission, app events also record collection creation and changes, Design creation and artwork choices, completed print preparations and exports. These use random collection, Design, artwork-version, preparation and export identifiers, with product types, orientation, creation route, selected print sizes, file formats and preparation methods. Clothing events include printed sides and variant counts. This lets us understand progress through the app without uploading project content. Earlier desktop analytics permission requires a new choice before this expanded collection. Active-usage statistics are also optional; the analytics setting does not control account, billing or security records needed to provide the service.

We do not send your email, collection or Design names, briefs, audience or style text, artwork, prompts, listing copy, filenames, file paths, credentials or payment details to analytics. We do not record sessions. Website URLs are limited to named pages without query strings, and referrals include only the referring domain. We disable IP geolocation. PostHog receives connection information needed to deliver requests.

Change your website choice using Privacy settings in the footer, or your app choice in Settings → General. Choices are separate for each browser and app workspace. Turning analytics off stops new collection and clears queued desktop events; it does not automatically erase events already received. Offline desktop events are kept locally for up to seven days, with a maximum of 1,000 events. Our current PostHog plan provides up to seven years of event history. This history window is not an automatic deletion guarantee. Contact us to request deletion of account-linked events.

Advertising cookies

When advertising measurement is enabled, we ask before loading the Meta Pixel. If you accept, Meta receives public page visits, pricing views, successful tester application submissions, checkout starts and confirmed initial subscription purchases, including the amount and currency. Meta also receives browser and device information, page URLs and advertising cookie identifiers, and may use this information to measure and personalise advertising across Facebook and Instagram. We do not send your artwork, tester application answers, account email or payment-card details as advertising event data.

You can reject advertising cookies and still use the site, subscribe and download Studio. Use Privacy settings in the footer whenever advertising measurement is enabled to change your choice. We remember that choice for 180 days. After acceptance, Meta may set _fbp and _fbc cookies, typically for up to 90 days. We keep a checkout reference in this browser for up to 24 hours to verify a purchase and retain up to 100 event references in local storage to avoid reporting it again. Rejecting removes Meta cookies set by this site and the pending checkout reference; it cannot recall information already sent to Meta. Read Meta’s privacy policy.

Questions or removal

We retain account and access records to provide the service and investigate access changes. Billing records may need to be retained for accounting and legal obligations. To ask about your information or request removal from the list or deletion of your account, contact support@inklastudio.com from your registered email.